Privacy Policy

Effective Date: January 24, 2025
Contact: info@highlanderpublichouse.com | (573) 873-2989
Business Name: MARR MANAGEMENT SOLUTIONS LLC, doing business as The Highlander Public House (“The Highlander”, “we”, “us”, or “our”)

This Privacy Policy explains how MARR MANAGEMENT SOLUTIONS LLC dba The Highlander Public House collects, uses, discloses, and protects personal information when you use our website, services, and interact with us in other ways. By using our services, visiting our website (https://www.highlanderpublichouse.com), making reservations, signing up for events, joining our email list, or interacting with us in any way, you consent to the data practices described in this Policy.

If you do not agree with this Privacy Policy, please do not use our website or services. If you have any questions, contact us at info@highlanderpublichouse.com.

SUMMARY OF KEY POINTS

  • We collect personal information you voluntarily provide, such as your name, email, phone number, and billing information.
  • We may automatically collect usage data through cookies or similar technologies.
  • We do not knowingly collect data from individuals under the age of 18.
  • We use your data to provide and improve our services, including reservations, customer support, and marketing (with consent).
  • You may have rights under state and federal privacy laws (e.g., CCPA, CPA, CTDPA, etc.).
  • We do not sell your personal information.
  • We implement reasonable safeguards to protect your data.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Information?
  4. Cookies and Tracking Technologies
  5. How Long Do We Keep Your Information?
  6. How Do We Protect Your Information?
  7. Information from Minors
  8. Your Privacy Rights
  9. Do-Not-Track Controls
  10. State-Specific Privacy Disclosures
  11. Policy Updates
  12. Contact Information
  13. How to Review, Update, or Delete Your Data

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide

We collect personal data you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing/shipping address (if ordering or purchasing gift cards or merchandise)
  • Reservation details
  • Feedback or reviews
  • Dietary preferences (if provided voluntarily for reservation purposes)

If you pay through a third-party processor (e.g., Stripe or Toast), your financial details are securely handled by them. We do not store payment card details on our servers.

Automatically Collected Information

When you visit our website or interact with digital services, we may collect:

  • IP address
  • Device/browser type
  • Pages visited and interaction time
  • Referral links
  • Geolocation (if enabled on your device)

We may use cookies and similar technologies to enhance your experience and analyze how our site is used.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use personal data to:

  • Confirm reservations or online orders
  • Send transactional communications (e.g., order confirmations, updates)
  • Improve customer service and personalize the experience
  • Run promotions, contests, or surveys
  • Send newsletters or promotional materials (if you opt in)
  • Comply with legal obligations and enforce our terms

We do not process sensitive personal information (such as health or biometric data) unless explicitly provided and required for a specific service, such as dietary accommodations.

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We do not sell personal data.

We may share your data with:

  • Service Providers (e.g., reservation platforms, payment processors, email marketing tools)
  • Legal Authorities if required by law, subpoena, or government request
  • Business Transfers in case of a merger, acquisition, or asset sale

All third-party vendors must comply with relevant data privacy obligations and are not permitted to use your information for their own purposes.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tools for:

  • Keeping you logged into accounts
  • Analyzing traffic and site performance
  • Customizing your website experience

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information as long as necessary to fulfill the purposes outlined in this Policy unless a longer period is required by law. When data is no longer needed, we securely delete or anonymize it.

6. HOW DO WE PROTECT YOUR INFORMATION?

We use a combination of administrative, physical, and technical safeguards, including:

  • HTTPS encryption
  • Limited access to personal information
  • Secure vendor platforms for data processing

No system is 100% secure, and we cannot guarantee the absolute safety of your data transmitted online.

7. INFORMATION FROM MINORS

We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal data from a minor without verified parental consent, we will delete it. If you believe we have collected data from a child, please contact us immediately.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent or opt out of marketing emails at any time
  • Request that we do not share your data with third parties

To exercise these rights, email us at info@highlanderpublichouse.com or write to us at the address listed in Section 12.

9. DO-NOT-TRACK CONTROLS

At this time, we do not respond to Do-Not-Track browser signals. As standard-setting organizations create uniform DNT frameworks, we may update our policy.

10. STATE-SPECIFIC PRIVACY DISCLOSURES

California Residents

We comply with the California Consumer Privacy Act (CCPA). We do not sell or share personal data. You may request:

  • Information about data collected and how it’s used
  • Deletion of your data
  • Access to a copy of your data
  • Non-discrimination for exercising your rights

Colorado, Connecticut, Utah, Virginia Residents

Residents of these states may also request access, correction, deletion, and opt-out of certain processing (e.g., profiling or targeted advertising).

To exercise your rights, email info@highlanderpublichouse.com.

11. DO WE MAKE UPDATES TO THIS POLICY?

Yes. We may update this Privacy Policy as necessary to remain compliant with legal requirements or to reflect changes to our practices. When we do, we’ll revise the “Effective Date” at the top. Significant changes may also be communicated through notices on our website or email.

12. HOW TO CONTACT US

If you have questions, comments, or complaints regarding this policy or our data practices, contact:

MARR MANAGEMENT SOLUTIONS LLC
DBA: The Highlander Public House
info@highlanderpublichouse.com
(573) 873-2989

13. REVIEWING, UPDATING, OR DELETING YOUR DATA

To request access to or deletion of your personal data, email info@highlanderpublichouse.com with your full name, contact information, and a clear description of your request. We will respond in accordance with applicable data privacy laws.

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